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Telecom / Isp Jobs
Customer Support Representative Full Time
UG Can apply / Any Graduate can apply.
No BE / BTechFresher or Engineers with BPO exp will be preferred.
Should possess excellent Voice Communication skills
Versant Qualified of 60 and above.
Both side transportation will be provided.
Demonstrates a strong customer service orientation
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
Investigates and takes action to meet customers needs
Solves routine problems effectively, gathering the information necessary from the customer
SUMMARY: CSAs will respond to inbound customer inquiries. CSAs will use a wide variety of cloud based tools to navigate customer accounts, research and review policies, and communicate effective solutions