Operation Manager Full Time

Job Description
Handling Nomination Shipments.
Pricing of freight with various liner
Preparing labels & shipping documents
Maintain close working relationships with the Customer Service, Operations, and Logistics team
Handling all documentation including customs clearances in respect to exports consignments.
To work proactively and continuously to identify cost savings, service enhancements and process improvement for freight services to enhance customer satisfaction.
To work very closely with freight forwarders and port authorities
To oversee the process of international export shipments including arranging for pick-up, in-land transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, export declaration, wherever applicable), forwarding, follow-up with tracking and tracing until final destination and maintenance of quality data
requirements. co-ordination with overseas agent/offices.
Informing customers of shipping options, transit times, trans-shipments, or regulations affecting movement of cargo etc.
To work on supporting all Ocean Export Operations.
Ensure timely completion of dispatches as agreed with the customers.
Ensure that documents related to export shipments are done on time with accuracy.
Ensure timely feedback on shipment status to customers.
Handling of custom clearances, declarations and entries correctly, and manage Insurance & other regulatory compliances.
To maintain customer service effectiveness by effective communication and control through all the levels including vendors, shippers, customers,

Tagged as: basic, qbasic, warehousing