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Educational Qualifications – Graduate/Undergraduate in any discipline
Experience – Fresher/Experienced can apply
Anybody from Call center, service industry, preferably with experience in Customer Care
Personality Traits –
Good Communication skills
Command over English, Hindi (Depending on the LOB)
Good interpersonal skills
Good team player
Problem resolution skills
Emphasis on effective listening
Preferred Computer Skills –
Keyboard savvy, Base level of computer understanding and basic knowledge of Internet, MS Word, Excel.
Tagged as: bpo voice, customer focus, customer service, domestic voice process, inbound call center, sales
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