Technical Support Associate-International Voice Full Time

Greetings from Tech Mahindra!!!!

We are hiring for Technical Support Associates- (International Voice Process)

JOB LOCATION:HYDERABAD
Eligibility :
Undergraduate / Graduate / Post Graduate
Minimum 6months in technical support OR 1year in customer support – Voice
Experience from International BPO background is preferred
Should have excellent communication skills (Oral & Verbal)
Must be flexible working for Rotational shifts
Looking only for Immediate Joiners
Roles and Responsibility:
Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Transport facility available (Pick & Drop).
Core Competencies:
Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills

Note-
Eligible candidates willing to relocate can also apply.
Freshers are not eligible.

Tagged as: BPO, problem solving, technical supportview all