Assistant Manager – Risk Operations Full Time

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About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Purpose:
To clearly provide the list of expectation from this role that is generating and distributing a quality MI

Key Responsibilities:
Provide leadership for the RRSSC team, which would encompass, but is not restricted to :
Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly retail risk reports accurately and timely.
Responsible to ensure that the team delivers reports accurately with a adequate checks and controls are done based on the past trends.
Develop familiarity with the key systems like C400/CCMS/RLS/PDW/eBBS etc.
Adequate knowledge around SAS and Excel as these tools are primarily used to produce the MIs and also able to troubleshoot and resolve issues on these tools.
Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
Ensure quality processing and adherence to all key controls and checks.
Responsible for handling all queries relating to the reports produced.
Work closely with the country risk teams.
Compliance with all relevant policies and procedure, guidelines, rules & regulations.
Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc. needs to be documented appropriately.
Ensuring that proper backups are being arranged for critical reports.
Ensure that the Cost Budgets are met according to management targets
Team management ranging from recruitment to appraisals & attrition management

Key Relationships:
INTERNAL:
Group CB Risk
Country Business (CB Head, VCGM, Sales & Marketing)
Country Operations
Credit Units (CI,FA, Collections & Recovery, CRM)
SBIM
Finance
Legal, Compliance & Assurance
IS & IT Personnel (Local and Group)
Human Resources
Group Credit

EXTERNAL:
Local Regulators
Bureau
Auditors
External Collection Agencies

CONTRIBUTES TO:
The mitigation of risk by providing accurate and timely information necessary to support management decisions.
Protection of the Bank s reputation. Bank s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.

JUDGMENT/COMPLEXITY:
Ability to formulate and comply with credit criteria.
Ability to be highly flexible, adaptable, open-minded, responsive to the behavior of the market.
Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns.

RISK MANAGEMENT:
Ensure compliance with ALL internal policies and regulatory requirements.

EXPERIENCE AND KNOWLEDGE (REQUIRED):
College graduate / Post Graduate of any statistical/ business course.
Prior experience of working with SAS software is desired / required
Experience in working in Retail / Credit Risk vertical with familiarity in Forecasting and budgeting
Has the ability to process, analyze and interpret statistical data and recommend policies based on the result of the information.
Can communicate effectively
Good Stakeholder management by establishing good working relationships with people at all levels and to work well in a team environment.
Experience in budgeting, Forecasting, Reconciliation and added advantage to have knowledge about Loan Impairment, Delinquency, and Vintage etc.
Able to work under time pressure and adapt to changing requirements to produce prompt, reliable information to management for decision-making purposes.
Possesses good technical computer skills.

FREEDOM OF DECISION MAKING:
Prioritization of day-to-day responsibilities.
Recommend changes in credit-related issues/ problems in MIS reporting.
Streamline and enhance credit reporting.

TRAINING:
E-Learning Modules, particularly the AML E-Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable
Induction Program
AML Refresher Course

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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