Hiring fopr AR Caller Profile For Chennai Location Full Time

Require Accounts Receivable Calling experience – voice profiles in U.S healthcare BPO /Medical billing domain, wherein daily deliverables involves placing calls to Insurance companies to check on denied health insurance claims.

Would be dealing with insurance companies for denied claims.
Would work for the hospitals.
Would call up on behalf of the hospitals. (outbound process)
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday
University degree or equivalent that required 3+ years of formal studies of the English language.
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
Experience (Relevant) 1 year
Shift Timings: 6:00 PM to 4:00 AM (US Shift)

Cab : Pickup is shuttle service and one side Drop by cab

Perks and Benefits

Pickup is shuttle service and one side Drop by cab,

Tagged as: accounts, Accounts Receivable, appointment setting, AR, BPO, CAB, claims, customer satisfaction, health insurance, healthcare bpo, insurance, insurance claims, medical, medical insurance, music making, service standards, shuttle service, windows, writing