Opening for Guest Relation Executive- Jaipur Full Time

We are hiring for  Guest Relation Executives & Hotel Managers for Oyo Rooms.

Job Location- Jaipur

Qualification- Degree or Diploma in Hotel Management
Salary-

GRE- 13,000 -16,000 per month
Hotel Manager- 18,000-24,000 per month
Hotel management freshers with good communication can also apply.

Responsibilities and Duties

Helps & Assists the Hotel Manager with all day tasks.
Takes charge of the Hotel (for own shift) when the Hotel Manager is not around.
Handles all guest complaints including managing guests having problems.
Escorts Guests to their respective assigned rooms + luggage.
Takes the initiative to create suitable (and relevant) Guest interactions.
Takes the initiative (including pro-actively where required) to take care of guest requests.
In the Morning shift takes care of Breakfast orders.
Responsible for the delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms.
In the Night shift – checks for Linen Exchange and inventory of Linen (Records being maintained).
In the Night shift – takes round of the Hotel periphery; also, takes round of the guest floors for preventive security measures.
Check all the arrival ready rooms before guest arrival.
Maintains the Inventory of the various stocks
Orders the stocks for future requirement considering occupancy
Handles cash for property including reconciliation of the cash collected from various sales.

Required Experience, Skills and Qualifications

Good Communication
Degree or Diploma in Hotel management

Tagged as: front office / guest relations