CRM Business Analyst Full Time

Major Duties & Responsibilities or
Manage presentations and demonstrations of system/ solution to the customer or
Gathering Requirements, analysis and documentation management or
Provide Functional design, data modelling and manage design documentation or
Configuration of certain modules for POC/ Demo or
Support development & testing teams during solution delivery or
Manage change request lifecycle or
Study & implementation of the newest communications technologies, trends in the software industry.

Experience & Requirements or

Good knowledge and working experience in software Domain is a must or
Good knowledge of COTS products especially CRM is a must (minimum 1 CRM module)
Good understanding of standards and overall CRM solutions and integration or
Experience in business analysis, business process modelling, information models development, use cases etc. or
Experience in Designing solution and required documentation or
Expertise on standard tools for requirements & designing or
Customer facing experience is preferable or
Good understanding of standard delivery methodologies, understanding of Agile is a plus or

Tagged as: erp /crm