Knowledge of all business functions is important as that will be a key in following up and understanding what exactly is happening and how the organisation can improve.
In addition to this, the role would include managing relations with large institutions and corporates like Air Vistara, Indigo Airlines, Indian railways, etc. the customers that are directly in touch with me, and not the sales team.
Basic goal is to keep improving the brand value along with the profitability. So my Executive Assistant would have the responsibility of assisting me achieve that goal.
In charge of the new idea developments and vetting any new concepts and projects that come along. We aim to grow 25x in 5 years, and new channels, products, categories, etc are important to develop. But before taking it up, a complete understanding, along with a pilot is essential.