Assistant Manager Full Time

Servicing of Existing Clients and Sales Minimum 1 year experience Graduate in any discipline with good communication skills. Excellent in Word and Excel . Good in English languag.Responsibilities
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the stores merchandise
Create reports, analyze and interpret retail data, like revenues, expenses and competition
Conduct regular audits to ensure the store is functionable and presentable
Make sure all employees adhere to companys policies and guidelines
Act as our stores representative and set an example for our staff
Requirements
Proven experience as a Retail Assistant Manager or similar position
Experience with recruiting and performance evaluation processes
Familiarity with financial and customer service principles
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Proficient user of MS Office (MS Excel in particular)
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
BSc/BA in Business Administration or relevant field; MSc/MA is a plus

Tagged as: operation management / process analysis