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key account manager
Hiring in banking for Branch Operation Manager ,Back Office Executive in Banking Full Time
The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff.
He/she is also expected to give useful suggestions to the management on how to improve on the banks operation.
Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector.
Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
– Own all branch-banking objectives and overall branch supervision
– Ensure achievement of overall Branch Targets by generating business and cross sales
– Key Customer Relationship Management & supervision of all High Net Worth customer programs
– Ensure all components of the branch sales model function as per design
Complaints Handling
– Branch Merchandising & co-ordination with Marketing at product level
– Review vault register
– Review Suspense & Dummy accounts
– Ensure compliance with Banking rules, Regulations & Procedures
– Periodic review of progress vs. objectives
– Ensure clarity of Business objectives among staff.
Industry relevant production experience
Knowledge and experience in organizational effectiveness and operations management
Knowledge of business and management principles and practices
Knowledge of financial and accounting principles and practices
Knowledge of human resource principles and practices
Knowledge of project management principles and practices
Information technology skills
Key Competencies
critical thinking and problem solving skills
planning and organizing
decision-making
communication skills
Influencing and leading.
For any clarifications or to clear about job, feel free to call at:-
HR.-Shivani Sharma
MOB.-9873859217