Deputy Branch Manager,Banking Operations Experience-dehradun Full Time

Job Responsibility includes overall Manage & Supervise operations in the Branch with the objective of delivering timely, efficient & productive processing service within the statutory, regulatory and operation norms of the Bank along with the allocated targets/business pertaining to CA & Trade & FX through market.

Responsibility Areas:-
Transactions :- Monitor, track and adhere to daily responsibilities, oversee processing of transactions, manage ATMs/Cash/lockers, authorize and verify branch instructions, monitor adherence to processes, resolve escalated issues in order to ensure timely and effective execution of transactions.

Operations and Systems Management:-
Track market and regulatory changes, monitor, implement changes, ensure systems back-up, align systems with environment changes in order to ensure continuity & adequacy of operations.

Customer Service:-

Set service standards, ensure resolution of customer grievances, monitor customer services by team, address escalated issues and thereby ensure smooth relationship with clients.
People Management Coach, counsel, guide and motivate team members, set targets, monitor performance, define work processes / systems and create a performing team with conducive work environment. Ensure that the Branch meets the BQ score.
Manage portfolio of acquired customers, relationship building, value chain evaluation and deepening of relationships on CA & TFX
Profiling clients which further aid in cross selling of other bank products and services.
Initiates identification and development of new business segments and geographical areas to generate business opportunities.
Ensures adherence processes and policies and daily activity goals assigned.
Understands customer requirements and advises them objectively
Train and share knowledge with his team members on all products and processes.
Deliver assigned Revenue and Number targets for the team.
Identify opportunities and generate sales opportunities through database deals and Corporate/bulk tie ups.
Conducting kiosk activities in corporates.
Adheres to all company policies, procedures and business ethics codes.
Follow and adhere to the strict KYC norms set for the team.
PREFERRED SKILL SET:-
Educational / Professional Qualification Graduation / MBA (Preferred)
Technical Knowledge Thorough understanding of Bank Operations, Regulatory Framework (KYC, AML etc.)
Work Experience (in yrs) Minimum of 0 – 5 years of experience in Retail Banking Operations or Fresher are applicable.
This is Bank Pay-Roll/On-Roll Job.
Must be having some basic knowledge about banking financial services & terms.
Candidate must be Good Communication skill.

Interested candidates need to apply on same or forward Resumes/CV’s at:- infohraisha@gmail.com

HR.-AISHA KASHYAP

MOB.-9711314592

Applied candidate will receive shortlisted email (If his/her Profile will be shortlisted) then only they can come for the interview.

Note : Strictly Do Not Call unofficial Timings
Call Between 10 am to 6 pm only .

Telephone: 9711314592

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