Excellent communication. Handle network security, troubleshoot security solution,

Handling calls pertaining technical related issues. Should have experience working in any Technical support

Troubleshooting technical issues. Diagnosing and repairing faults.

Resolving network issues. Installing and configuring hardware and software.

Proficiency in Windows. Speaking to customers to quickly get to the root of their problem.

Providing timely and accurate customer feedback.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

Even Non – Technical candidates can apply but should possess good knowledge on Tech skills.

Shift Timing: US Rotational

Weekly off: 2 days

Cab Facility: 2 ways (Pick & drop)

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