Handling Customer Queries and Providing Information as per Defined Standards 2. Effective Re dress of all Customer Complaints and
please call to Miss.-NEETU GUPTA
MOB:-7065155714
Providing Solutions/escalating Problems .
Follow Up On Escalations and Closing Them .
Educating Customers About Bank’s other Products and Services .
Generating Leads and Passing Them to Concerned Department . Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement.
Educating Customers About Migration.
Improve Efficiency as per Interactions and Feedback Received . Updating Product and Processes in Data bank . Channel Dealing with Banking schemes.
Eligibility Criteria:-Should be a Graduate -Should Have Good Communication skills in English -Should be Flexible with Shifts -Should be interested working in a banking sector -Male Candidates will be given More preference.
Benefits: -Will be on the direct payroll of bank -Each and every bank holidays will be given -Can apply for Internal job Posting Earn incentives above salary.