As a Chauffeur or driver in the hotel, your primary responsibility is to transport the hotel’s guests upon arrival, departure and any other driving-related duties and responsibility. Additionally, you should also assist other departments for their transportation requirements eg. driver around the hotel’s sales team to attend sales calls.
Also responsible for the up keeping of the vehicle at all times and also provide excellent service to the guests as per the hotel’s standard service procedures.
Hotel Driver Duties and Responsibilities:
Able to meet all the comfort requirements of the hotel guests and customer.
Able to drive in a safe and efficient manner.
Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
Able to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.
Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior.
Able to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.
Responsible to ensure the safety of the guests while travelling.
Responsible to ensure the security of guest belonging while travelling.
Ensure that the guests are wearing seat belts.
Able to welcome the guest with a placard at the airport.
Maintain good coordination with the hotel’s airport representative.
Able to maintain a positive conversation with the guests.
Should follow all designatedSOP’sfor any vehicle breakdowns and accidents.
Assist the guests with the luggage as and when required.
Transport guest luggage to and from designated bell desk or lobby area.