develop creative and engaging social media strategies
manage the day-to-day handling of all social media channels such as LinkedIn, Facebook,
Twitter, Pinterest, Instagram, and YouTube,
adapting content to suit different channels
oversee, plan and deliver content across different platforms
create engaging multimedia content (and/or outsource this effectively) across multiple
platforms
develop, launch and manage new competitions and campaigns that promote your
organization and brand
form key relationships with influencers across the social media platforms
undertake audience research
manage and facilitate social media communities by responding to social media posts
and developing discussions
monitor, track, analyze and report on performance on social media platforms using tools
such as Google Analytics and Facebook insights
research and evaluate the latest trends and techniques in order to find new and better
ways of measuring social media activity
analyze competitor activity
recommend improvements to increase performance
set targets to increase brand awareness and increase customer engagement
manage, motivate and coach junior staff such as social media executives or assistants
manage a budget for social media activities
educate other staff on the use of social media and promote its use within your company
(in-house roles)
encourage collaboration across teams and departments
regularly liaise with clients via telephone, email, conference calls or face-to-face (agency
roles).