Branch Manager Full Time

Key Result Areas and Accountabilities:

Responsible for business development of various e-Governance products viz. GST, NPS, NSR, Business Correspondent. .
Responsible for TIN franchisee development.
Responsible for managing assigned business activities, initiatives and related operations to achieve business plans and profitability of the branch.
Preparing monthly MIS reports.
Prepare P&L statistics of the branch.
Build and sustain a mature and knowledgeable team.
Create environment to foster team work, professional development, and high level of employee satisfaction.
Take ownership of customer satisfaction opportunities and drive loyalty strategies to grow revenue.
Drive and cascade commercial and compliance priorities in the branch.
Build long term relationship with key growth customers and provide leadership and direction in strategic customers interface.
Ensure knowledge of and compliance with company integrity policies.
Lead and build a performance driven culture of integrity and compliance

Desired Candidate Profile:

Candidate should have more than 8 – 15 years of work experience in branch management and development having a sound knowledge of CDSL & NSDL products (E-Governance products) and compliances.

Skills & Personality Traits:

Proven ability to lead, influence and collaborate
Strong business and financial acumen.
Proven ability to define, communicate and effectively implement business strategies.
Strong customer focus and ability to build rapport at all levels internally/externally.
Strong leadership skills and experienced in all aspects of people management.
Ability to communicate at senior business levels, and the ability to synthesize complex issues and communicate into simple messages.
Proven ability to effectively communicate across distributed workforce.

Tagged as: operations management/process analysis