Chief executive on the challenges and opportunities facing the insurance industry in 2025

There are a lot of conversations happening today regarding whether insurance is playing the right role in supporting society, she said, and the industry needs to pay close attention to how that conversation plays out. Whether it’s shake-ups to the employee benefits world or P&C conversations about whether insurance is the right risk transfer solution in recent places around the US, and the world more broadly. “I feel like there’s a lot of deliverables that we, as an industry, will have to answer to,” she said.